Owing to digital and online infrastructures, sensitive information that is critical to your operations is frequently accessed by users, often remotely, to complete everyday tasks.
With cybercrime exploiting privileged accounts and credentials via leaked passwords, phishing and firewall penetration at an all-time high, companies are called to focus on privileged access management as a deciding factor in safeguarding their data and activities.
Accutech’s extensive experience in this area meets the challenge, with advanced mitigation and robust reporting, even in hybrid infrastructure.
The challenge of achieving balance between providing near-instantaneous systems access to employees, partners and clients and ascertaining systems and files are safe is an urgent one, only exacerbated by the quick service customers and clients expect – often on mobile. Meanwhile, firms strive to keep operational costs low.
This landscape hides challenges – yet, the right IAM strategy can deliver a seamless omni-channel experience, elevating your success.
Accutech’s experience in identity and access management is comprehensive, and our solutions holistic.
Today, companies of all sizes are adopting online and always-on working environments. Remote or in-house, our interconnected, digital workflows mean each end-user device logging on to a company’s server constitutes an endpoint that should be protected.
An organization is only as safe as its weakest link, and endpoint security protection ensures each of these is sturdy, safe and secure from anyone who might attempt to gain illegitimate access to emails, files and more.
Accutech’s extensive experience in endpoint security protection ensures that every one of your devices and accounts is – and will remain – secure.
In simple terms, the term “operational services” refers to all those processes and services that are part of the day-to-day management of an organization’s IT infrastructure. For example, this can include real-time security monitoring, technical troubleshooting and diagnostics, system repair management, configuration management, administration of various types, and generation of reports linked to all the above.
Choosing Accutech’s operational support services provides peace of mind thanks to our 12+ years of experience and top-of-the-industry insight. It also delivers zero to less downtime of all supported solutions, sophisticated workflows and management of all services, and detailed, reliable monitoring and reporting.
Safe and convenient technologies by industry-leading vendors unlock Accutech’s ability to provide operational services both remotely and in person, responding swiftly to your needs. We use secure VPN software to connect to your systems safely, as well as a PAM mechanism, where available, to support the audit controls that may be required.
To better serve our wide range of clients, we have available two operational support configurations.
Active throughout the day and night, 365 days a year, 24x7 operational support is best suited to those businesses whose IT infrastructure is extremely critical, with minimal downtime allowed, even outside standard office hours.
For many smaller and medium sized companies, 8x5 is the preferred configuration, allowing complete, remote operational support, throughout the working day, five days a week. Meanwhile, in the event of emergencies, Accutech’s 24/7 hotline remains at your disposal.
Our expertly trained, certified engineers will provide you with 365-degree operational support, including:
The length of Accutech’s Operational support contracts is usually one or three years. However, we fully understand that different organizations have differing needs and requirements, and are open to discussing yours, to find the best way to serve you with the help of highly skilled and fully certified staff.
Browse our website to get a sense of everything we can do for your business, or pick up the phone to speak to one of the team today.
The digital revolution has brought with it seismic shifts to the way organizations operate. A very practical yet critical part of these is the urgent need for reliable, accurate and always available support.
In 2021 and beyond, professional support services encompass a wide range of concerns, from corporate networks availability (LAN, WAN, EPN, SAN, VPN…) to cybersecurity, cloud services and web application support. Risks, vulnerabilities and threats do not take time off, and cybercriminals could strike at any time, with estimates at 2,244 hacker attacks per day around the world.
Acknowledging that complete and uninterrupted access to expert support is key to business continuity and your customers’ satisfaction, Accutech operates a support hotline our clients can call 24 hours a day, 365 days a year. We take pride in how there is always someone to address any incident, emergency or concerns, providing accurate solutions to those who have entrusted us with their digital needs.
Speak to the Accutech team today about your IT support needs and how we could satisfy them.
Successful and timely delivery of IT and IT-adjacent projects is of utmost concern to corporate decision-makers, who are sometimes hesitant to adopt new technologies despite their usefulness due to concerns about disruptions to operations, downtime and staff training. Indeed, no organization wants to stop functioning efficiently because a major IT project is underway.
To this challenge, Accutech’s extensive implementation services portfolio shows the way forward, allowing organizations to take full advantage of cutting-edge technologies with minimal disruptions to their day-to-day operations.
Our proficiency and experience in implementation services ensure swift delivery and accuracy proven by testing, with our record in the field bearing testament to the results we can achieve for you. We position ourselves as enablers of our clients’ full potential, as we take care of every aspect of the project they assign us.
We offer:
Project design and project analysis services by Accutech guarantee the delivery of integrated projects fully in line with the requirements set by the client, and to a high specification.
In IT and digital projects, the human factor is over overlooked. Accutech acknowledges how important it is for our clients’ teams and collaborators to be able to utilize the new technology with confidence, and in full safety. Our team will define implementation needs in accordance with each project, and manage human resources as needed.
Every customer’s IT infrastructure is unique. This is why, at this stage of the project implementation cycle, we will focus on the particularities of your systems, your processes, and your data architecture, enabling the technology to work for you in the best way possible. The result is a solution that is tailor made for your organization.
We also provide the full range of services related to the deployment and sign-off of each integrated project, per the deliverables, your circumstances and your requirements. Our solutions are scalable and adaptable.
Throughout the implementation process, Accutech’s team will keep key persons and teams up to date with developments and progress. Importantly, we will also produce detailed documentation for your reference and complete transparency, which remains with the client for every need that might arise – and to inform any future project.
To ensure your organization can take full advantage of the solution, Accutech will also organize suitable training for client employees and associated personnel called upon to use the new technology, platform and/or software. Our training regime takes place across two phases, with on-the-job training during implementation followed by post-delivery sessions after the deployment, testing and acceptance of your project.
Speak to us today about your IT and digital implementation needs and aspirations, so we can find the solutions that suit your company.
In today’s always-on world where organizations may be negatively impacted by ransomware, cyber-attacks, IT disruptions, natural disasters and more, a confident, modern and unified approach to data protection is required across the entire digital business landscape.
Accutech believes that business resilience needs to:
After considering a lot of different strategies and approaches on how to automate Disaster Recovery processes, we saw an opportunity on investing once again on one of our trusted partners Veritas and its resiliency Platform.
We need a modern solution that delivers simplicity and ease of use with a unified management console spanning on-premises and cloud environments. Centralized management has been proven to increase staff productivity and begin to break down silos within organizations.
We can tailor the view across global environments by application, virtual machine, resiliency group and business service. From the centralized console, you can:
Also, the need for Disaster Recovery in the cloud is covered by having orchestrated, automated, at-scale disaster recovery to the cloud, multi-SLO compliance for complex multi-tiered applications. Last but not least, have ransomware protection with point-in-time recovery and with near-zero RPO.
Nevertheless compliance and performance work as a team and our customers needed to:
It’s an important aspect of your digital defenses from theft, sabotage and human error. However, not much is known to the wider public about the effectiveness of robust identity access management. In this article, we will take a closer look at this useful tool.
Employees, management, external contractors... not every user on an organization’s network is the same, both in terms of responsibilities and the trust afforded to them. This is the crux of the sophisticated concept of identity access management, also called IAM or IdM.
For security reasons, every user who logs onto the system needs to verify their identity – be they in-house workers, remote employees or external collaborators. Sophisticated verification tools allow the system to ask for credentials, including one or more ways to prove they are who they claim to be, before they verify these and grant access. IAM means holistic oversight of these roles, user accounts and settings, granting you full control of who can do what and how – or even when.
Multi-factor authentication is among the best practices in the field, as each user is expected to prove they are who they claim to be in more than one way, by providing something they know (e.g. a password), something they have (e.g. a token generator), and something they are (e.g. their fingerprint).
This strategy prevents bad actors from logging on with stolen information, as they are unlikely to have acquired more than one of the above. Thus, only authorized users can log on to the system, which is kept safe from intruders and prying eyes.
Privileged identity management and design looks at the needs of a company or other type of organization and creates roles for the users of its systems. For example, a lower-level employee needs to be able to access certain sets of data and certain applications on the organization’s system. He is given access to those, and nothing more.
Similarly, IT administrators need highly privileged access to be able to monitor the system, generate reports and adjust any settings. Therefore, their privileges are elevated.
Zero trust architecture is similar to sharing confidential information on a need-to-know basis. A zero trust model does not trust any user or device attached to the network by default, even if they were previously verified or are connecting from a known location. Instead, it calls call for mutual authentication each time, adding one more layer of security to your systems.
Accutech’s proven experience and expertise in IAM can help your organization function more safely and more efficiently. Give us a call or send us an email today.
In the digital era, the vital role of cloud-based setups is undeniable – especially so for businesses of all sizes looking to take full advantage of cutting-edge capabilities, and for those whose introduction to newer technologies has been sped up by the increase in remote working agreements.
Yet, private and public clouds combined into hybrid and multi-cloud environments come with new sets of challenges when it comes to data visibility and management, security, backup, recovery and overall resiliency.
The latter has been brought to the fore as an increasingly pertinent concern due to the rise in ransomware attacks and cloud-based apps.
Resilience, also called resiliency, describes an organization’s capacity to bounce back after suffering disruptions, downtime and other incidents related to attacks and disasters. In the case of ransomware in particular, a resilient solution means the organization has at disposal recent replicated data to be used for recovery following a ransomware infection and encryption event.
Depending on the organization’s infrastructure and operational needs, various types of data replication policies are available. However, by far the most reliable strategy – and the one that Accutech coordinates for its clients – involves continuous data replication checkpoints.
This advanced option creates multiple checkpoints from a live data replication stream. In the event of data corruption or a ransomware attack, the latest healthy, uninfected checkpoint is used for recovery. The frequency of this intelligent replication cycle ensures that there is near-zero data loss even if the ransomware attack successfully encrypts the organization’s data, to hold it hostage.
This flexible solution is completely platform-independent. It is also ideal for multi-cloud environments. Despite having benefits, multi-cloud setups are rigid and can cause fragmentation, as workloads and applications are spread across on-premises locations, public clouds and private clouds. In such circumstances, you would normally be using different, separate tools to manage data and resiliency for each location – which means higher operational costs and human resources required, as well as increased likelihood for resilience gaps.
In response to this challenge, Accutech can set up a single-pane-of-glass resilience monitoring platform with real visibility – as well as manage it, if required.
This unified approach for your entire IT infrastructure, even when it’s spread across multiple clouds and on-premises data centers, will protect your data and workloads better, granting you increased confidence.
Resiliency in cloud computing comes with a new set of challenges, compared to traditional environments. Multi-cloud setups in particular add complications. Equipped with extensive experience in hybrid and multi-cloud setups and industry-leading tools, Accutech can make your organization more resilient with holistic, accurate solutions designed specifically for you.
